Mattress Concierge has been providing mattresses to the most discerning clients in the hospitality industry for nearly ten years.
Mattress Concierge is a nationally known provider of high-end mattresses to luxury hotels, inns, resorts, and bed & breakfasts. We custom design mattresses to meet each hotel owner’s particular needs—combining exceptional hand-crafted quality, comfort, and durability.
Leading hospitality properties enhance their recognition and attract discriminating and loyal guests by relying on our luxurious mattresses. Our mattresses offer a sleep experience that sets our client properties apart due to the elevated sleep experience we provide. We are confident your guests will return time after time.
Guests stay at your exceptional property for many reasons, one of which is to rest, relax, re-charge, and refresh. An essential component of your guests stay centers around sleep. We offer the most luxurious sleep experience, ensuring your guests will awake rested and reinvigorated.
Here’s why our beds are so comfortable:
Made by hand with machine assisted hand stitching
Natural cotton garnetted onsite
1.8 lb density foams—the highest density available
Super soft, stretch knit quilting package with our signature floral design
A durable mattress is essential for luxury properties. You are making an important investment in your property and therefore an investment for your success. Discerning clientele expect and deserve the highest quality luxurious sleep experience. To that end, we will never deviate from decades of “tried & true” construction.
Here’s why our beds are durable and retain their integrity:
Our manufacturing partner, Gold Bond of Hartford, Connecticut, handcrafts all Mattress Concierge hospitality mattresses to our exacting specifications.
Constructed with edge-to-edge 6-gauge steel border rods
Durable steel edge supports
Individually pocketed coil innerspring systems by Leggett & Platt for the finest sleep configuration
Only high-density foams, natural cotton and densified polyester are used to enhance the luxury feel of our products No foam encasement! Foam is weak and degrades quickly with movement, body heat and weight
All materials are mechanically attached to the core innerspring and the resulting product is tightly constructed and made to last.
Our mattresses come with a 15-year warranty, and are proudly tagged “Made in CT Since 1899,” celebrating the heritage of our fourth generation manufacturing partner.
What sets Mattress Concierge mattresses apart from the national brands is our craftsmens attention to detail and the highest quality materials.
Founded 10 years ago, Mattress Concierge selected The Standard Mattress Company/Gold Bond in Hartford, Connecticut as our exclusive manufacturing partner. A fourth-generation family-run business since 1899, Gold Bond handcrafts all Mattress Concierge mattresses to our exacting specifications.
The team at the factory has an average tenure of 12 years in crafting mattresses by hand. Our competitors have removed these processes and materials over time as they focus on mass production, profitability, and their bottom line. Unlike our competitors, we do not robotically mass manufacture; our mattresses are handcrafted upon a client’s request. There are no warehouses full of mattresses that all look and feel the same, waiting for delivery. We craft the highest quality mattresses while keeping costs down; we do not have to inflate our pricing to cover the overhead of warehouse space or brick & mortar retail and the sales staff therein. These are just a few of the values that guide our business.
Our Luxury line is a two-product offering—a two-sided Luxury Plush/Firm and a single-sided Luxury Plush. Both are constructed with a pocketed coil innerspring, edge to edge coils, a steel border rod and multiple steel edge supports. The luxury line offers an extra degree of comfort. We added additional layers of high-density foam comfort layers to provide a softer, more luxurious feel. The Luxury Plush/Firm is an ideal feel mattress with a Luxury Plush feel on one side and a Firm feel on the other. It allows a guest an optional sleep experience. This product is truly the top of the line when it comes to guest comfort.
Our Classic line consists of a two-sided Classic Plush/Firm and a single-sided Classic Plush. Both products utilize pocketed coil innersprings, edge-to-edge coils, a heavy-duty steel border rod and multiple steel edge supports. The unique aspect of the Plush/Firm is that the dual feel offers a guest a choice of sleep experiences. If the mattress is too soft, it can be flipped to the firm side for an alternate feel.
Composed of 100% natural Talalay latex, GOTS certified organic cotton and GOTS certified organic wool, our Organic Mattress was inspired by a client who came to us after having a lengthy vacation at a resort, sleeping on our Luxury Plush mattress. With her profession centered around health, wellness, and environmental consciousness, she wanted the same sleep experience in an organic mattress. As a result, we created The Mattress Concierge Luxury Organic Mattress.
Our Plush/Firm mattresses are designed to please your most fastidious guests. The idea is elegantly simple. It provides a soft, sumptuous sleep experience on one side, and a firmer sleep option on the other. This allows hotel management to respond to guest preferences by merely flipping the mattress one way or the other to achieve the desired feel—exceeding guest expectations and streamlines housekeeping and other hotel management logistics.
Knickerbocker is the exclusive supplier of bed support systems to Mattress Concierge. We feature their newest and most innovative design, the emBrace™ 360 and the standard emBrace.™ Both are double steel frame totally encased in plastic. These beautiful and strong frames snaps together easily with no exposed metal parts. The emBrace™ avoids the possibility of injury to exposed metal edges and reduces the potential of work related claims.
“Luxury and boutique hotel guests are seeking bespoke environments, not mass replicated designs. This guest has an expectation their stay will be unique, and the sleep experience should meet that expectation.”
“When we say Ulysses has strong drinks and soft beds - we mean it! Our custom and cloud-like mattresses were created specifically for our hotels with the team at Mattress Concierge. These will make you want to sleep through check-out time.”
“We were so impressed by the attention to detail in Mattress Concierge’s hand-crafted, comfortable and durable mattresses which made them the ideal partner. They offer our guests a luxurious sleep experience that enhances their stay while at Foxwoods.”
“Our guests love the new mattress. We are proud of our relationship with Mattress Concierge and hope it continues for many, many more years. They offer a great product that is very competitively priced.”
“When we saw the love and care Mattress Concierge put into making their beds when we toured the factory, (and then slept on them!), we knew that this boutique product was perfect for our hotel.”
“I have been working with Mattress Concierge since building The Francis Hotel in Portland, ME, in 2017. One of the most important aspects of a hotel stay is getting a quality night’s sleep, and our guests rave about the comfort of these plush mattresses. We’re converting our other hotels to Mattress Concierge, and I even purchased one for my home as well.”